Saracens are continuing to refine and improve the match day experience at Allianz Park, following feedback received after the match against Exeter Chiefs on February 16.
Andy Duckworth, Marketing Director, said: “The feedback has been really useful, and it’s good to know so many of our supporters enjoyed the first Premiership match at our new stadium. However, we are always looking for ways to improve, and the sheer volume of feedback has been fantastic.”
The following issues are among items being addressed:
Car parking excess demand
The main South car park is scheduled to be open for the match against Harlequins on March 24; until then, a domino effect has caused some additional demand in P1, P2 and P3, affecting seasonal parking bookings at Copthall and Dollis schools. Some customers have now been upgraded to the Power League car park for the remainder of the season, easing the problem. Parking at Hasmonean Boys School was withdrawn just before the Exeter match, but it will be fully operational on Sunday.
Saracens Ale selling out
Our own home brew has proved extremely popular, selling out at both the matches against Cardiff Blues and Exeter. There will be more ale on sale on Sunday. Drink us dry again?
Queues in the Main Bar, East stand
The completion of the main piazza in the south-east corner of the ground means the East will be fully operational, with temporary bars as well as the two permanent bars. We will also be introducing a voucher system whereby you can buy your half-time pints before the match and be given a token, which you can instantly redeem for your pint during the interval.
Finding the right Saracens Express bus to go home
Signage on the coaches parked in P3, the parking area adjacent to Gate C, will be improved, ensuring it is easy to locate the correct bus.
Access to the pitch after the match
Nobody will need to climb over billboards because there will be easier, signed access to the pitch after the Saracens players have completed their lap of honour.
Man of the Match presentation
Richard Hill will make the formal presentation to the Man of the Match in the Main Bar, East stand, roughly 45 minutes after the final whistle.
Thank you for your continued feedback, as we work together – club and supporters – to make Allianz Park exactly what we want it to be – a fantastic home.