Saracens - Wembley Ticketing Information

Oct 16, 2013

Wembley Ticketing Information


Please find detailed below the frequently asked questions and responses:

Will tickets be on sale on Friday evening?

Yes tickets will be available for general sale on the evening. Please head to the East Ticket Office on the north side of Wembley. Ticket office will be open from 15h00 on Friday.

For a map of the stadium please click here and select Level B2 & B1 – Club Wembley

Where is the Wembley Ticket Collection point?

Located at the West Ticket Office on the north side of Wembley. Head to the top of Olympic Way and follow the signs. Ticket office will be open from 15h00 on Friday we strongly recommend arriving before 19h00 if you have tickets to collect.

For a map of the stadium please click here and select Level B2 & B1 – Club Wembley

My tickets haven’t arrived, what should I do?

Please follow the relevant instructions based on the channel you bought your tickets through:

• Season Ticket Holder, Discounter (such as Groupon), Ticketmaster Schools & Groups

Please wait until your Thursday post has been delivered. If they are still not in the post please email supporterservices@saracens.net detailing. The name of the person who ordered the tickets, and the area through which you purchased your tickets (eg. Season Ticket Holder, Groupon, Wowcher etc).

Your tickets will then be put on a reprint list and they will be made available for collection on Friday. Please join the queue that has Saracens signage above the windows and not Ticketmaster. Please see the point above for details on the location and opening time of the ticket office.

• Ticketmaster.co.uk

Please phone Ticketmaster directly on the contact number detailed in your confirmation email.

I’m a season ticket holder and have forgotten to claim my ticket?

Email immediately supporterservices@saracens.net stating the client reference numbers you wish to claim. These will then be put in collections on Friday at the West Ticket Office on the north side of Wembley.

PLEASE NOTE. IF YOU TURN UP TO THE STADIUM WITH YOUR SEASON TICKET CARD AND NO TICKET YOU WILL NOT BE ALLOWED ACCESS TO THE STADIUM.

For a map of the stadium please click here and select Level B2 & B1 – Club Wembley

 

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