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Casual Hospitality Catering Assistants

15-09-2022 - Sangita Asani

As we start the season, we are looking to grow our catering operations and we are looking for Casual Hospitality Catering Assistants to join the match day catering team. The role of casual hospitality assistant is a customer facing role which provides excellent customer service to supporter and visitors on a match day or events.

The catering operation is integral part to the delivery and success of match day operations and catering assistants are essential to the success from a customer satisfaction perspective.

The role will report directly to a section manager within the match day operations.

Saracens is an inclusive, people first organisation. A core part of achieving our mission is that our workforce is diverse and reflective of the community that we serve. There will be no discrimination in our recruitment and selection processes, nor when considering pay and benefits. We encourage people from all backgrounds to apply for the position and join us on our mission to enrich lives through sport and entertainment. (You can read more about diversity and inclusion here).

If you are excited by the idea of working with our Catering team, we’d love to hear from you.

DETAILS

  • JOB TITLE: Casual Hospitality Catering Assistant
  • LOCATION: StoneX Stadium, Greenlands Lane, Hendon, London, NW4 1RL
  • CONTRACT TYPE: Casual
  • REPORTING TO: Match day section manager
  • SALARY: £7.50 phr to £12 phr

WHAT YOU’LL BE DOING

  • Match day duties to include providing excellent customer service to supporters and visitors on a match day
  • Have a good knowledge of food and beverages
  • Have a can-do attitude
  • Excellent organisation skills
  • Be able to deal with complaints effectively
  • Domestic duties where required.
  • If you are working on the Bar, have a clear understanding of ‘Challenge 25’ and ‘Ask for Angela’.

YOU SHOULD APPLY IF

Skills

  • Strong communication skills
  • Able to multi task and manage workload effectively
  • Have a good eye for detail
  • Friendly and polite customer service

Experience

  • Experience in the hospitality setting is desirable but not essential.
  • You have excellent verbal communication skills (attention to detail is essential)

Personal Characteristics

  • You have a relentless focus and are a great team player who has a good sense of humor
  • You thrive in and promote a culture of hard work, discipline, honesty, and humility to deliver results
  • You encourage open discussion of different ideas and views; welcome and solicits feedback
  • You instil continuous improvement mind-set and champion best practices
  • You are happy with a mix of getting your hands dirty

BENEFITS

  • Free meals on shift
  • On the job training
  • Holiday pay
  • Uniform provided

 

Job Category: Catering
Job Type: Casual
Job Location: StoneX Stadium (Hendon)

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On the evening of Wednesday 11th May, a host of Saracens Womens players will be descending on StoneX Stadium to take on the role of coach and give young players from the community the chance to learn from the very best.

The session is open to all players aged U11 – U18 and will provide an opportunity to work with players on a number of skill stations alongside Saracens’ award winning community coaches and high-profile Saracens players under the floodlights of StoneX Stadium on the 4G pitch!

The session will allow young players to train in a fun and enjoyable environment developing individual concepts such as catch & pass, evasion and game play.

The coaching session will be followed by an opportunity to collect autographs and mingle with the players responsible for some of the most expansive and entertaining rugby in the Allianz Premiership 15s.

OVERVIEW

The Saracens Players Coaching Event is Saracens’ most immersive coaching experience. The programme, following on from the mens event which is now in its eighth season, will look to provide a similar experience in this first event of its kind for the Womens Team at the club.

Saracens profile players are able to attend these evenings to pass on their expert coaching tips to young players across the community. The Saracens players will instil some of the values that drive them, urging young talent to work hard; play with honesty, humility and discipline whilst working together as a team.

Each child will receive their very own limited edition t-shirt to train in and the evening will conclude with an opportunity to collect autographs plus have photos taken with some of the biggest names in the Gallagher Premiership, most of whom are often unable to attend our traditional rugby camps programme.

Specific Course Information:
Course: Saracens Players Coaching Event
Venue: StoneX Stadium
Date: 11/05/22
Time: 18.00 – 18:15 – Arrival for registration
18:30 – Rugby sessions begin
19:30/19:45 – Rugby sessions end & autograph session begins
20:30 – Event close
Ages: U11 – U18
Price: £50.00

Players to be confirmed
*Selected players may be subject to change due to injury, illness or other rugby commitments.

SARACENS RESIDENTIAL RUGBY CAMP

Come and experience the life of a professional rugby player on our residential camp. For two days and one night you will eat, sleep, train, recover and abide by the Core Values in the same way as the Saracens first team do daily.

Throughout your time with some of our top coaches you will work on differing skills that will make you a more rounded player and give you the ability to view the game from different perspectives on the pitch. You will develop skills in leadership, decision making and goal setting as well as creating a game plan that will suit the players around you.

Outside of training the players will learn more about nutrition, the best ways to recover after rugby activity and what work is done away from the pitch in terms of preparation and analysis, all of which will help players achieve their goals set out with coaches throughout the camp.

Our coaches will each bring a range of skills all specialising in different areas of the game. Their knowledge will enable players to work on position specific skills, as well as giving them the opportunity to learn something new, including kicking, scrummaging and passing as well as the contact areas of the game.

Whilst at a Saracens Rugby Camp children will strive to adhere to our core values:

Discipline

We understand our role within the team and commit to be the best that we can be.

Honesty

We are honest with our self and help create a safe environment where others can give and receive honest feedback.

Work Rate

We work together as a team and always give 100%.

Humility

We are good losers as well as good winners and we treat everyone with respect.

Included

TRAVELLING BY TRAIN

The stadium is served by four train stations:

  1. White Hart Lane (London Overground): approx. 5 mins walk to the stadium – that’s more or less 500 steps for those of you with fitness apps.
  2. Northumberland Park (Abellio Greater Anglia services): approx. 10 mins walk to the stadium and about 1,000 steps.
  3. Tottenham Hale (Victoria line and Abellio Greater Anglia services): approx. 25 mins walk to the stadium and roughly 2,500 steps.
  4. Seven Sisters (Victoria line and London Overground): approx. 30 mins walk to the stadium and around 3,000 steps.

You are advised to check your journey prior to leaving in case of any line closures or diversions.

Travelling through Victoria
Take the Victoria line to Seven Sisters or Tottenham Hale, then take a bus to the stadium or walk. If you wish to take the Overground to White Hart Lane, you are advised to board at Liverpool Street.

Travelling through Waterloo
Take the Northern line to Euston and then use the Victoria line as above.

Travelling through Paddington or Marylebone
Take the Circle line to Liverpool Street for trains to Northumberland Park or White Hart Lane. Alternatively, you could take the Metropolitan line to Kings Cross and the Victoria line as above. (If you are travelling through Marylebone you will need to walk to Baker Street to access the Circle and Metropolitan lines).

Travelling through Euston or Kings Cross St Pancras
An alternative to using the Victoria line is to take the Circle or Metropolitan lines to Liverpool Street for trains to Northumberland Park or White Hart Lane.

Travelling through Liverpool Street
Use London Overground for direct trains to White Hart Lane, or Greater Anglia for direct trains to Northumberland Park.

Travelling through Stratford
Take a direct Greater Anglia train to Northumberland Park.

Travelling through Fenchurch Street
Walk to Liverpool Street for trains to Northumberland Park or White Hart Lane.

TRAVELLING BY TUBE

Travelling through Victoria
Take the Victoria line to Seven Sisters or Tottenham Hale, then take a bus to the stadium or walk. If you wish to take the Overground to White Hart Lane, you are advised to board at Liverpool Street.

Travelling through Waterloo
Take the Northern line to Euston and then use the Victoria line as above.

Travelling through Paddington or Marylebone
Take the Circle line to Liverpool Street for trains to Northumberland Park or White Hart Lane. Alternatively, you could take the Metropolitan line to Kings Cross and the Victoria line as above. (If you are travelling through Marylebone you will need to walk to Baker Street to access the Circle and Metropolitan lines).

Travelling through Euston or Kings Cross St Pancras
An alternative to using the Victoria line is to take the Circle or Metropolitan lines to Liverpool Street for trains to Northumberland Park or White Hart Lane.

Travelling through Liverpool Street
Use London Overground for direct trains to White Hart Lane, or Greater Anglia for direct trains to Northumberland Park.

Travelling through Stratford
Take a direct Greater Anglia train to Northumberland Park.

Travelling through Fenchurch Street
Walk to Liverpool Street for trains to Northumberland Park or White Hart Lane.

You are advised to check your journey prior to leaving in case of any line closures or diversions.

TRAVELLING BY BUS

The stadium is well-served by TfL buses, albeit with some services diverted during the road closure period.

Bus diversions will be minimised, so they are back operating on the High Road as soon as possible after the final whistle.

Before and during a match, services that normally run up and down the High Road (149, 259, 279 and 349) are diverted to the east of the stadium at Lansdowne Road, rejoining the High Road at the Northumberland Park junction.

You are advised to check your journey prior to leaving in case of any line closures or diversions.

CYCLING TO THE STADIUM

We encourage spectators to cycle to Tottenham Hotspur Stadium.  There is ample cycle parking around the stadium and at the Tottenham Community Sports Centre and St Francis De Sales School, with capacity for 220 bicycles across the two sites.

Cycle Superhighway 1 begins on Church Road immediately opposite the stadium and runs to Liverpool Street station.

There is both on-street and off-street cycle parking provided in the local area around the stadium.

TRAVELLING BY CAR

No parking
There is no parking available for general admission fans at the stadium.

The road closures also mean that, if you choose to travel by car, you will not be able to exit any car parking facility within the road closure area for one hour after the final whistle.

Therefore, in most cases, we discourage fans from driving to the stadium, so please explore your public transport options before travelling.

Accessible Parking

TBC. For any queries please email supporterservices@saracens.net

DONATE £5 TO ENTER OUR FREE PRIZE DRAW TO WIN … 

…an incredible money can’t buy prize, donated by our good friends at StoneX 

A trip for two people to a Saracens European away game during the 2022-23 season, including return flights with the Saracens squad, staff and guests, one nights hotel accommodation, evening dinner and pre-match lunch with senior Saracens staff and guests, and two tickets to the game.

 

HOW TO ENTER

  1. Make your £5 donation via our online donation link here 
  2. Alternatively, enter for free via the online prize draw form at the bottom of this page 

 

FREE PRIZE DRAW – TERMS AND CONDITIONS

 

1. By entering the prize draw you are agreeing to these prize draw Terms and Conditions.

2. The prize draw is being run by Saracens Ltd on behalf of Duchenne UK.

 

Eligibility to Enter

 

3. The prize draw is open to entrants over 18 years of age. Employees of Saracens Ltd are excluded from the prize draw.

4. In entering the prize draw, you confirm that you are eligible to do so and eligible to claim any prize you may win.

6. The prize draw is free to enter.

 

How to Enter

 

7. To be automatically entered into the prize draw simply donate £5 to Duchenne UK, either when purchasing tickets for the Showdown 2 match or via the +5 4 Duchenne donation button at  www.saracens.com/duchenne-uk-theshowndown2-match-day-charity-partner/ from Monday 6th December 2021 until 3.00pm on Saturday 26th March 2022; or enter for free by completing the free entry form at  www.saracens.com/duchenne-uk-theshowndown2-match-day-charity-partner/ from Monday 6th December 2021 until 3.00pm on Saturday 26th March 2022. Entries received after this time and date will not be included in the draw.

8. Saracens will not accept responsibility if contact details provided are incomplete or inaccurate.

 

The Prize

 

9.  The prize will be a trip for two people to a Saracens European away game during the 2022-23 season, including return flights with the Saracens squad, staff and guests, one nights hotel accommodation, evening dinner and pre-match lunch with senior Saracens staff and guests, and two tickets to the game. The two return flights will be economy and will depart and arrive at an airport chosen by Saracens Ltd. The hotel accommodation will be chosen by Saracens Ltd and will include one double or twin bedroom and breakfast for two people. The two winners will join other Saracens guests for an evening three course dinner, including selected wines and beers. The two winners will also join other Saracens guests for a pre-match lunch, either at the stadium or at another venue near the stadium when selected wines and beers will again be provided. 

10. The draw will be made online and the winner drawn at random.

11. The Saracens European away game will be chosen by Saracens Ltd with the winners joining Saracens staff and other guests on this organised trip.

12. The prize is non-exchangeable, non-transferable and no cash alternatives will be offered.

13. If the winner is unable to use the prize they must notify Saracens as soon as possible so that it can be offered to another randomly drawn entrant to the Prize Draw.

14. The decision of Saracens regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

 

Winner Announcement

 

15. The winner will be notified after 26th March 2022 via the email address provided.

16. If the winner does not respond to the emails notifying them of their win within 14 days they will lose their right to the prize, and Saracens reserves the right to choose and notify a new winner.

 

Receipt of the Prize

 

17. The winner will be provided with full details of the prize, dates, times and travel plans once the 2022-23 European fixtures have been confirmed.  

 

Data Protection and Publicity

 

18. You consent to any personal information you provide in entering the prize draw being used by Saracens Ltd for the purposes of administering the prize draw, and for those purposes as defined within our privacy notice.

19. All entrants may apply for details of the winning participant by contacting us at e-mail address to be given

20. All personal information shall be used in accordance with Saracens Ltd Privacy Notice.

 

Limitation of Liability

 

21. Saracens Ltd does not accept any liability for any damage, loss, injury or disappointment suffered by any entrants as a result of either participating in the prize draw or being selected for a prize, save that Saracens Ltd does not exclude its liability for death or personal injury as a result of its own negligence.

22. Saracens reserves the right to cancel the prize draw or amend these terms and conditions at any time, without prior notice.

23. The prize draw and these Terms and Conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.